Terms of Use

Effective / last updated: October 26, 2026

Welcome to Alex Journeys, a travel journal and trip-planning service founded by Alex Fernandes and operated by Fernandes Transports LLC, a limited liability company registered in the State of New Jersey, United States. Alex Journeys is a registered alternate business name of Fernandes Transports LLC. By using https://www.alexjourneys.com, you agree to these Terms of Use. For questions, contact contact@alexjourneys.com.

About Alex Journeys

Alex Journeys brings together personal travel stories, photography, destination guides, and tools to plan trips and explore available hotel stays and experiences. Travel bookings are offered through partner services, with each partner's role explained in Bookings with travel partners. Guides reflect personal experience and are provided for general information, not legal, medical, or financial advice. Before traveling, check current entry requirements, safety guidance, and prices with the relevant authorities and providers.

Bookings with travel partners

Booking and payment partners. Hotel reservations available through Alex Journeys use Nuitée (LiteAPI) as the hotel booking and payment partner. Nuitée uses payment technology, including Stripe, to securely collect and process hotel payments; the hotel provides the stay. Hotel checkout may be limited to authorized testing accounts until the live service is launched for everyone. A prebooking or payment attempt alone is not a confirmed reservation; confirmation is issued only after the supplier completes the booking. Tours and experiences are booked and paid for on Viator's website under its terms. Alex Journeys does not currently sell or arrange flight bookings. You may record flight plans or reservations booked elsewhere in a trip itinerary, but that is not a flight purchase through Alex Journeys. Payments made directly to Fernandes Transports LLC, doing business as Alex Journeys, through its separate Stripe account are for Premium membership and store purchases, not Nuitée hotel payments. Alex Journeys does not receive or store your full card number.

Their terms apply. Each booking is governed by the relevant partner's terms and the cancellation, change, and refund rules of the rate or experience you choose, as presented before payment. Some rates also list local taxes or fees that you pay directly at the property.

Prices and availability. Prices, availability, and cancellation terms come from the partners and can change until your booking is confirmed. The price you pay is the one shown at checkout, in the partner's currency. Any converted amounts elsewhere on the site are estimates.

Support for bookings. Alex Journeys is your first point of contact for hotel bookings made through the platform. Open Manage booking in your account, use the contact page, or email contact@alexjourneys.com. Alex Journeys can help with booking questions and requests for changes or cancellations, and escalate issues to Nuitée and the relevant provider when needed. Replies usually take a couple of days.

Refunds, change fees, and cancellations. Eligibility for changes, cancellations, and refunds, including any fees, depends on the partner's terms and the rules for your selected rate or ticket, as shown at checkout. Alex Journeys can help you understand those rules and submit requests, but cannot override them or guarantee approval.

Support for experiences. Use your Viator confirmation email or contact Viator support to request changes, cancellations, or refunds for tours and experiences. If you need help finding the right contact, visit the Alex Journeys help page.

Account and access. Completing an in-site hotel booking requires a free Alex Journeys account and is subject to current booking availability and launch restrictions. When experiences link to Viator, Viator determines any account or checkout requirements on its own site. Premium is not required to browse hotels or experiences and does not change partner pricing unless a verified, eligible member rate is clearly identified.

Partner services. Hotels and tour operators are responsible for providing their travel services. To the fullest extent permitted by law, Alex Journeys is not responsible for their cancellations, schedule changes, overbooking, or service quality.

Commissions. Alex Journeys may earn a commission when you book through a partner. The price you pay is shown at checkout. See the Affiliate & monetization disclosure.

Personal use

Content is for your personal, non-commercial use. Please don't scrape, republish, or reuse photos and writing wholesale without permission. Linking to a story with credit is welcome; copying the journal is not.

No warranty

The site and content are provided "as is" without warranties of any kind — express or implied — including accuracy, completeness, or fitness for a particular purpose. Trip notes reflect personal experience at a point in time and may go out of date.

Limitation of liability

To the fullest extent permitted by applicable law, Fernandes Transports LLC (doing business as Alex Journeys) is not liable for indirect or consequential loss arising from use of our informational content, planning tools, or third-party travel services. Nothing in these Terms limits rights, remedies, or liabilities that cannot lawfully be excluded, including those relating to our own misconduct or legally required consumer protections.

Acceptable use

• Don't attack, overload, or probe the site; don't attempt unauthorized access to accounts, APIs, or /cms.
• Don't use the site to spam, harass, or distribute malware.
• Don't create accounts with false information or share account credentials.
• Automated scraping that harms performance or bypasses protections (including Turnstile) is not allowed.

Accounts

Optional reader accounts (Google, X, or email/password) are for saving posts and managing your profile. Keep your password confidential. We may suspend or remove accounts that violate these terms or threaten the site. CMS access is limited to allowlisted admins — reader accounts never unlock publishing tools.

Premium membership

Alex Journeys Premium is a paid membership provided directly by Alex Journeys. Payments are processed by Stripe; Alex Journeys does not receive or store your full card number. These terms apply to Premium on top of everything else on this page.

Price and billing. Premium costs $9.99 per month or $99 per year (USD), plus any tax that applies. The price you'll pay is shown before you confirm. Your membership renews automatically at the end of each billing period, monthly or yearly, and your payment method is charged the then-current price until you cancel. If the price changes, Alex Journeys will email you at least 30 days before the new price applies to your next renewal.

Free trial. When Premium offers a free trial (currently 7 days), you add a payment method when you join but aren't charged during the trial. If you don't cancel before the trial ends, your plan starts and you're charged automatically on the day the trial ends. Alex Journeys will email you a reminder before the trial ends.

Cancelling. You can cancel anytime on the site from Manage membership (My Journey → Settings → Manage membership), with no need to email anyone. When you cancel, Premium stays on until the end of the period you've already paid for, then it stops and you won't be charged again. If you cancel during the free trial, you won't be charged at all. You can undo a cancellation any time before the period ends.

Switching plans. Switching from monthly to yearly takes effect right away: you're charged the yearly price minus a credit for the unused part of your current month. If that charge doesn't go through, your plan doesn't change. Switching from yearly to monthly takes effect at your next renewal, so you keep the year you paid for. Switching during the free trial changes the plan without charging you, and the trial carries on.

Refunds. Premium payments are non-refundable, with no refunds or credits for partly used billing periods or unused time, except where the law requires it. The one exception is a mistaken charge, such as a duplicate charge, a renewal charged after you'd already cancelled, or any other charge made in error. If that happens, email contact@alexjourneys.com or use the contact page and Alex Journeys will refund that charge to your original payment method.

Failed payments. If a renewal payment fails, Premium perks pause until the payment goes through. Stripe will retry the charge, and Alex Journeys will email you so you can update your card in Manage membership. If the payment still can't be collected, your membership may end.

When Premium ends. Nothing you saved is deleted. Your trips stay in My trips; you just can't add new ones past the free limit (5 trips) until you rejoin or remove some. Member-only perks, such as members-only stories, PDF guides, Lightroom presets, deal notes and trip sharing, stop being available.

Perks can change. Alex Journeys may add, change, or retire individual perks. Perks marked "coming soon" (such as member hotel rates and deal notes by email) aren't part of what you're paying for until they launch. Booking hotels never requires Premium.

Personal use. Premium downloads (PDF guides and Lightroom presets) are for your own personal use under the license in Store purchases. Please don't resell them or share them publicly.

Store purchases (digital products)

The store sells digital products made by Alex Journeys: Lightroom preset packs, PDF guides and itineraries, map packs, and bundles. Some items are free. Paid items are sold directly by Alex Journeys, and payments are processed by Stripe; Alex Journeys does not receive or store your full card number.

Delivery. Digital products are delivered as downloads. Right after checkout your files are ready in My purchases, and a confirmation email with your order reference and download links is sent to the address you used. Downloading a paid item requires signing in to the account you bought it with. Purchases stay in My purchases so you can download them again on any device, for as long as Alex Journeys offers the store. Free items may also be sent as email links that expire after 90 days.

License: personal use. Buying or downloading a product gives you a personal, non-exclusive, non-transferable license to use it for your own photos and travel. You may edit your own photos with the presets and share or publish those edited photos, including on social media. You may not resell, redistribute, share, sublicense, or publish the files themselves (for example the preset .xmp files, PDFs, or map files), or include them in another product. No commercial license is offered.

Refunds. Because digital products are delivered immediately and can't be returned, store purchases are non-refundable once the download is available, except where the law requires otherwise. The exception is a mistaken charge, such as a duplicate charge, being charged for something you already own, or any other charge made in error: send a support request or email contact@alexjourneys.com and Alex Journeys will refund that charge to your original payment method. If a file is missing, won't download, or is corrupted, Alex Journeys will fix it or send a working copy. If you are a consumer in the EU or UK, you have a 14-day right of withdrawal for online purchases, but by completing a purchase of a digital product for immediate download you request immediate delivery and acknowledge that you lose that right once the download is made available.

Premium member downloads. Packs marked “Included with Premium” can be downloaded free while your Premium membership is active, under the same personal-use license. Items you bought separately stay yours after Premium ends; items you downloaded as a member are no longer available to download once Premium ends. Some special items aren't included with Premium and are offered to members at a member price instead.

Support. For help with a download, installing presets, a wrong item, or a mistaken charge, use the store support form (choose Store purchase) or reply to your order email. Alex Journeys replies by email, usually within a couple of days.

Prices. Prices are shown in USD before you pay and may change at any time; a change never affects an order you have already completed.

Comments

Where comments are enabled, keep them relevant and respectful. A valid email may be required, and first-time comments may be moderated. Spam, self-promotion, and abusive content will be removed. For booking or account support, use the help page rather than public comments.

Outbound & affiliate links

Some links (including on /tools) go to third-party sites. Those sites have their own terms and privacy practices. See the Affiliate & monetization disclosure for how commissions work.

Related policies

Your use of the site is also governed by our Privacy Policy and Affiliate disclosure. The Policies hub links all three.

Changes

We may update these terms as the product evolves. The effective date at the top will change when we do. Continued use after an update means you accept the revised terms.

Business operator & contact

Fernandes Transports LLC · doing business as Alex Journeys · New Jersey, United States.
Email: contact@alexjourneys.com · Web: www.alexjourneys.com.